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The fix: an application to the Refugee Protection Division (RPD) to reopen the claim under Rule 62, and usually a judicial review in the Federal Court at the same time. RAD appeals "dismissed for lack of perfection" are reopened under RAD Rule 49.

The deadline: judicial review must be filed within 15 days of the decision. The removal order takes effect 15 days after you are notified. Reopening has no fixed deadline, but delay counts against you.

The test: you must show a "failure to observe a principle of natural justice". Being late or confused is not enough on its own.

Why a lawyer: most of these cases need the Federal Court as well as the RPD or RAD, within 15 days. A lawyer handles both in one file. A consultant can't go to the Federal Court. Why a lawyer

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The lawyers who handle these files

Sundeep S. Grewal, Barrister and SolicitorSundeep S. GrewalBarrister and SolicitorPrabhpreet Kaur Sangha, Barrister and SolicitorPrabhpreet Kaur SanghaBarrister and SolicitorPardeep S. Grewal, Barrister and SolicitorPardeep S. GrewalBarrister and Solicitor
About our lawyers

Sundeep S. Grewal founded Lawgical Law Corporation and argues immigration cases at the Immigration and Refugee Board and the Federal Court of Canada.

Prabhpreet Kaur Sangha focuses on refugee claims, immigration appeals, inadmissibility, detention reviews and Federal Court cases, and has presented at Continuing Legal Education seminars and the National Immigration Conference.

Pardeep S. Grewal is an immigration and estates lawyer known for clear communication and practical strategy.

Short answer. If the Immigration and Refugee Board declared your refugee claim abandoned, your claim has ended. You can't make a new one, and your removal order takes effect 15 days after you are told. You can ask the RPD to reopen the claim under Rule 62, but only if you show the process was unfair to you, for example because a notice went to the wrong address or your representative failed you. Act within days: the Federal Court deadline is 15 days.

Lawgical Law Corporation‘s immigration lawyers in Surrey, Abbotsford and Vancouver, BC, apply to reopen abandoned refugee claims and RAD appeals and take these decisions to the Federal Court.

The same idea applies, under a different rule, to a Refugee Appeal Division (RAD) appeal "dismissed for lack of perfection". RAD appeals have their own section below.

What the Board's letters say, and what each sentence means

These are the Board's standard sentences as they appear in letters and decisions in our files. Specific details are replaced with [..].

1. The warning on every Notice to Appear

The letter says What it means
"If you do not attend your hearing on the date indicated above, the IRB will hold a special hearing called an abandonment hearing to decide whether you may continue with your claim for refugee protection." Missing your hearing does not end the claim on the spot. It triggers a second, short hearing about why you missed it.
"If we cannot reach you, we may decide you have abandoned or given up your claim for refugee protection." Moving without telling the IRB in writing is one of the most common ways claims end. Telling IRCC or CBSA is not enough; the IRB needs its own form.
"Your counsel must be available and ready to proceed on the scheduled date. The RPD rarely changes the date or time of a hearing because your counsel cannot attend." A representative's schedule is not a reason to miss the hearing.

2. The special hearing notice ("Notice to Appear – Abandonment of a Claim for Refugee Protection")

The letter says What it means
"The hearing of your claim for refugee protection was scheduled for [..], but you failed to appear. A special hearing to allow you to explain why you did not appear will take place [..]." You have one chance, usually within 5 working days, to explain. Bring proof.
"If you do not appear at the special hearing, the RPD may declare your claim abandoned. If your claim is declared abandoned, this means that your refugee protection claim has ended." Missing this second hearing almost always ends the claim.
"[..] explain why you did not attend your refugee protection hearing; and discuss any factors that are relevant to whether your claim should be declared abandoned, including whether you are ready to start or continue the proceedings." The member asks two questions: why you missed it, and whether you are ready to go ahead now. Being ready that day helps.
"If the RPD is satisfied with the explanation [..], the RPD may hear your claim on the same day or as soon as possible after that day." Come prepared to have your full hearing that day.

3. The abandonment decision

The decision says What it means
"You appeared at that hearing but did not demonstrate why the RPD should not declare your claim abandoned." You attended the special hearing, but your explanation or evidence was not enough.
"the Refugee Protection Division has determined that your claim has been abandoned" The claim has ended. The removal order takes effect 15 days after this notice. The 15-day Federal Court deadline is running.
"You have the right to make an application to the Federal Court for this decision to be reviewed. In limited circumstances, you may also apply to the Refugee Protection Division to reopen your claim. You may have counsel help you with these applications. There are time limits for making these applications." The Board itself tells you both routes: judicial review (15 days) and reopening. You can use both at once, but file the reopening quickly. A Minister's response in our files called a reopening filed two months after the court application unreasonably late.
"the relevant question before me … is, considering all of the circumstances, whether the claimant has a continuing intention to pursue his refugee claim with diligence" This is the test at the special hearing (Ahamad (2000), adopted in Bernataviciute, 2019 FC 953, para 36). Saying you want to continue is not enough. Your actions must show it.
"I understand that the claimant made a unilateral decision to excuse himself from attendance, despite knowing that he was required to attend." Not attending because you are "not ready" (for example, while waiting for documents from home) is treated as default. The fix is to apply to change the date of the hearing (RPD Rule 54) before it happens, or to attend and ask for time.
"if a claimant wishes to make allegations against his former counsel he should do so in compliance with the RPD's Practice Notice – Allegations Against Former Counsel" Blaming your former representative at the hearing, without first giving them written notice, was rejected outright. Raise it at the earliest chance and follow the Practice Notice steps.

4. Decisions refusing to reopen

The decision says What it means
"I dismiss the application to reopen the claim pursuant to Rule 62, as I find that there has not been a failure to observe a principle of natural justice." The member found the process was fair to you, so the rule did not allow reopening.
"counsel has failed to address in his submissions the factors under Rule 62(6) and 62(7)" The application did not argue the actual test. This is a drafting failure, and it is avoidable.
"I find the applicant has not demonstrated a failure to observe a principle of natural justice" Not having a lawyer, on its own, was not treated as unfair.
"Your refugee protection claim has not been reopened" The refusal itself can be taken to the Federal Court within 15 days.
"My task … is not to re-determine whether the applicant's claim should or should not have been declared abandoned, my task is only to assess whether there was a failure to observe a principle of natural justice in reaching the decision to abandon the claim." Reopening is not a second try at the special hearing. The application must point to something unfair in the process.
"the right to counsel is not absolute" Being without a lawyer helps only if it actually affected the hearing, for example if you asked for time to find one and were refused.
"The RPD cannot reasonably be expected to respond to correspondence it did not receive" An email that bounced or went to the wrong address does not count. Keep proof that the Board received what you sent.
"Applications for reinstatement are to be undertaken when a claim has been withdrawn. The correct rule … is Rule 62." Reinstatement (Rule 60) is for withdrawn claims. Reopening (Rule 62) is for abandoned ones. Using the wrong rule weakens the application.
"failed to provide an affidavit or statutory declaration in support of the application" Facts must be sworn (RPD Rule 50(4)). A letter that only retells events gives the member little to rely on.
"The application was returned … for failure to comply with the requirements of the Rules." The application must first be served on the Minister, with proof of service (Rules 50 and 62(2)). An unserved application can be returned and not decided.
"The Minister is directed to provide their position on the application in writing … If the RPD does not receive a response from the Minister a decision will be issued regardless." The Minister (CBSA) gets a say and often opposes. Expect a response attacking delay or diligence, and be ready to reply.

5. A decision allowing reopening

This is from a reopening that was allowed in our files (identifying details removed). In that case the Minister brought the application, which the rules allow (Rule 62(1)), because the claimant's documents had never reached the panel.

The decision says What it means
"I find that the respondent was deprived of procedural fairness and natural justice through whatever administrative error resulted in the RPD not receiving the documents in time." You don't have to prove who made the mistake. It is enough that your material never got to the decision-maker.
"The evidence before me indicates that the respondent took steps to obtain these documents and took steps to provide this material to the RPD within the timeframe established by the panel." What won was proof of the claimant's own diligence: dated steps, within the deadline.
"I order the matter be remitted back to the originally constituted panel for final determination." Reopening does not guarantee a new member. Here the same member was to decide, now with the documents.
"Your refugee protection claim is reopened." The claim is pending again, and it is decided on its merits.

6. RAD appeals "dismissed for lack of perfection"

The decision says What it means
"To date, the RAD has not received the Appellant's Record, an Application for an Extension of Time, or any other communication from the Appellant or their counsel." The appeal was filed, but the Appellant's Record (the arguments and evidence) never arrived within 45 days of receiving the RPD's reasons.
"Therefore, the appeal is dismissed for lack of perfection." The appeal ended without anyone reading your arguments. RAD Rule 49 allows reopening on the same natural justice test. In our files this has happened where prior counsel did not file, and appeals were later reopened.
"If you still want to continue with the appeal, you must file an application for an extension of time which must follow rule 6 of the Refugee Appeal Division Rules, and provide an affidavit or solemn declaration that explains why you missed the time limits." A late Notice of Appeal is not the end. The RAD sends this letter with a short deadline (about a week in our files). Reply with a sworn explanation and the Appellant's Record.
"For reasons of fairness and natural justice, the RAD may extend the time limit to file or perfect an appeal." Wording on the RAD's extension form (RAD Rules 6 and 37; Regulations s.159.91(2)). Show that you meant to appeal on time, that you have an arguable case, that the delay is explained, and that no one is prejudiced.
"To date, the RAD has not received the Appellant's Record …" (where the Record had in fact been sent) In our files, a Record sent with the extension application was never linked to the appeal, and the appeal was dismissed. A Rule 49 reopening, filed with a copy of the pending Federal Court application (Rule 49(5)), led to the appeal being decided on its merits.

Why reopening needs a lawyer

Reopening almost never happens on its own. It runs alongside a Federal Court case: the Application for Leave and Judicial Review that must be filed within 15 days, and often a motion to stop removal. Only a lawyer can act in the Federal Court (Federal Courts Rules, r.119). With anyone else, you need a second representative for the court side, under a 15-day clock.

One lawyer, one file, every step:

  • getting your full file from the IRB;
  • the Federal Court application, filed within 15 days;
  • the reopening application at the RPD or RAD;
  • a request to CBSA to defer removal and, if needed, a Federal Court motion to stay it;
  • notice to your former representative, when they are part of what went wrong.

If the reason your claim was abandoned is something your former representative did or failed to do, the rules require you to give them a copy of the reopening application first and prove you did (Rule 62(4)). Your new lawyer handles this for you.

Your options and the deadlines

The 15-day clock starts when you are notified, so the first days matter most. These options can run together: the reopening application must include a copy of any pending judicial review (Rule 62(5)).

What I do first. When someone brings me an abandonment decision or a RAD dismissal, I do two things right away:

  1. I ask the IRB for the full file, so I can see exactly which notices were sent, where and when.
  2. I file an Application for Leave and Judicial Review (ALJR) in the Federal Court within the 15 days.

I treat the ALJR as a requirement. The reopening application must include a copy of any pending court application, and if you didn't go to court, the Board asks why. That 15-day ALJR deadline is the one people miss most often.

The mistakes I see most:

  • moving without giving the IRB and CBSA your new address;
  • relying on a representative who never filed the Basis of Claim form or the RAD Appellant's Record;
  • not attending the hearing because you feel "not ready".

Any one of these, on its own, has ended claims.

Option Where Deadline When it fits
Explain at the special hearing RPD The hearing date, usually within 5 working days of the missed hearing or missed BOC deadline (Rule 65(2)–(3)) Before any abandonment decision. Bring proof and be ready to go ahead.
Apply to reopen the claim RPD, Rule 62 No fixed deadline, but it must be made before the RAD or Federal Court makes a final decision, and timeliness is a factor (Rule 62(1), (7)) After the claim is declared abandoned, where something unfair happened.
Judicial review of the abandonment decision or of a refusal to reopen Federal Court, IRPA s.72 15 days from notice of the decision (leave required) Where the RPD made an unreasonable decision or an unfair process. Protects your position while reopening is pending.
Apply to reopen a RAD appeal RAD, Rule 49 Before the Federal Court makes a final decision; timeliness is a factor RAD appeal "dismissed for lack of perfection" or declared abandoned.
Ask CBSA to defer removal, then a Federal Court stay CBSA, then Federal Court Before the removal date Removal is scheduled while reopening or judicial review is pending. A pending reopening is not an automatic stay.

What happens if nothing is done. The removal order takes effect 15 days after the abandonment notice (IRPA s.49(2)). You can't make a second refugee claim (IRPA s.101(1)(c)). A pre-removal risk assessment is generally barred for 12 months after the abandonment (IRPA s.112(2)(b.1)).

Before abandonment: the special hearing (IRPA s.168(1), RPD Rule 65)

The Board may declare a claim abandoned if the claimant is "in default": not appearing, not providing required information such as the Basis of Claim (BOC) form, or not communicating when asked (IRPA s.168(1)). Before it does, it must give you a chance to explain (Rule 65(1)).

  • Timing: the special hearing is held within 5 working days after the missed BOC deadline (and you must bring the completed BOC) or after the missed hearing (Rule 65(2)–(3)).
  • What the member weighs: your explanation and other relevant factors, including whether you are ready to start or continue (Rule 65(4)).
  • Medical reasons: you must file an original, recent, legible medical certificate signed by a qualified practitioner. It must describe the condition without the diagnosis, say how it stopped you, and say when you can continue (Rule 65(5)–(6)). If you can't get one, explain your efforts and give corroborating evidence (Rule 65(7)).

After abandonment: reopening (RPD Rule 62)

  • When: any time before the RAD or the Federal Court makes a final decision on the claim (Rule 62(1)).
  • The threshold: the RPD "must not allow the application unless it is established that there was a failure to observe a principle of natural justice" (Rule 62(6)).
  • Factors the RPD must consider: whether the application was made in a timely way and the reasons for any delay, and why you did not appeal or seek judicial review (Rule 62(7)). These factors are not the only ones (Huseen, below).
  • Former representative blamed: give them a copy first and include a statement of how and when you did (Rule 62(4)).
  • Second application: only with exceptional circumstances supported by new evidence (Rule 62(8)).

If your RAD appeal was dismissed, see the RAD section below.

What has persuaded the RPD and the Federal Court

  • The notice never reached you, and the Board can't show it was sent. A presumption of receipt arises only once sending is proven, for example by registered mail records (Avci, 2024 FC 354).
  • You told the authorities where you were. Where claimants reported their new address (to CBSA, not the IRB), the RPD had to deal with that evidence instead of brushing it aside (Reyes Chacon, 2024 FC 140).
  • You never meant to abandon, and the Board's own delay contributed. The Court refused to let "ignorance of the law" end the analysis and said "the door should not slam shut on all those who fail to meet ordinary procedural requirements" (Huseen, 2015 FC 845).
  • Your evidence was not considered. In our files, a reopening was allowed on that basis.
  • Your former representative failed you. This can be a breach of natural justice, but it must be proven with evidence and the Rule 62(4) notice step must be followed.
  • You filed on time, but the Board did not link it to your file. In our files, a RAD appeal "dismissed for lack of perfection" was reopened under RAD Rule 49 because the Appellant's Record had already been sent. The appeal was then decided on its merits.
  • Strict technical rules are relaxed for people without a lawyer (Cervenakova, 2012 FC 525, para 64, applying Da Costa Soares, 2007 FC 190). But in our files the RPD refused to stretch this to missing a hearing the claimant knew about.
  • Your former representative stayed on record but stopped acting. For example: the decision went to their portal, they never withdrew, and the family did not know a deadline was running. A counsel-failure argument needs facts like these, backed by sworn evidence and written notice to the former representative.

What has failed

  • Being the "author of your own misfortune": ignoring CBSA notices, not filing the BOC and missing the special hearing (Aguirre Meza, 2022 FC 1275).
  • No proof: the RPD had no evidence the BOC arrived on time, and evidence filed later in court could not fix that (Washa, 2021 FC 1299). Put everything in the reopening application.
  • Not addressing the test. I have seen reopening refused where the application did not deal with Rule 62(6) and (7).
  • Lack of a lawyer alone: in our files, this was not treated as a breach of natural justice.
  • RAD deadlines missed by counsel without a real explanation: counsel's illness did not explain the delay while she was working, and the argument that counsel's errors were unfair failed because it was not raised at the RAD under Rule 49(4) (Masoud, 2019 FC 103).
  • Staying away because you were "not ready" (in our files, while waiting for documents from home), with no request to change the date and no clear answer at the special hearing about when you would be ready.
  • Emails to the Board that bounced, with no copy or delivery record kept.
  • Blaming former counsel without written notice under the Practice Notice. In our files, the RPD found former counsel's conduct "both adequate and competent" because the record showed counsel had asked for a date change and attended a CBSA interview.
  • Mistakes I have seen other applicants make in the reopening application itself: using the wrong rule (reinstatement instead of reopening), no affidavit, and not serving the Minister first.

What I put in every reopening application:

  • a sworn declaration with a dated timeline of every step you took;
  • proof that the Minister was served before filing;
  • arguments on each factor in Rule 62(6) and (7) (Rule 49(6) and (7) at the RAD);
  • a copy of the Federal Court application;
  • written notice to the former representative, when they are part of the story.

What to gather now

  • The abandonment decision and the notice of the special hearing (ask the IRB for your file if you don't have them)
  • Proof of every address and contact change you sent, to whom and when
  • Emails, texts or letters with your former representative
  • A medical certificate that meets Rule 65(5)–(6), if health was a reason
  • Your BOC form and evidence, so you are ready to proceed

Reopening a RAD appeal "dismissed for lack of perfection" (RAD Rule 49)

A RAD appeal is "perfected" when the Appellant's Record (your arguments and evidence) arrives. The deadline is 45 days after you receive the RPD's written reasons; the Notice of Appeal itself is due within 15 days. If the Record does not arrive in time, the RAD dismisses the appeal without reading your arguments. The fix depends on where you are:

Where you are The fix Rule
Notice of Appeal or Record is late, but the appeal has not been dismissed Apply for an extension of time, with a sworn explanation and the Appellant's Record RAD Rules 6 and 37; Regulations s.159.91(2)
The appeal was dismissed for lack of perfection Apply to reopen the appeal RAD Rule 49
Reopening is refused, or something else went wrong Judicial review in the Federal Court within 15 days IRPA s.72

What the RAD looks at

  • When: any time before the Federal Court makes a final decision on the appeal (Rule 49(1)).
  • The threshold: the same as at the RPD. There must have been a failure to observe a principle of natural justice (Rule 49(6)).
  • Factors: whether you applied in a timely way, the reasons for any delay, and, if you did not seek judicial review, why not (Rule 49(7)).
  • A pending Federal Court case: include a copy of it with the application (Rule 49(5)). Filing in court first does not count against you if you then apply to reopen promptly.
  • Former representative blamed: give them a copy first and say how and when you did (Rule 49(4)).
  • For an extension of time, show that you meant to appeal on time, that the appeal is arguable, that the delay is explained, and that no one is prejudiced.

What has worked in our files

  • The Record was sent but never linked to the appeal. The Record went in with the extension application, and the RAD later dismissed the appeal as if nothing had arrived. A Rule 49 application set out each filing by date and pointed to the right to be heard. The appeal was reopened and decided on its merits.
  • Former counsel stayed on record but stopped acting. They did not withdraw, the RAD sent everything to their portal, and the family did not know the Record was due. A Legal Aid merit assessment found a reasonable chance of reopening on these facts, provided the explanation is sworn and former counsel is notified under the Practice Notice.

RAD-specific mistakes to avoid

  • Assuming the Record "must be there". When the RAD sets a new date for the Record, send it again with a cover letter, even if you sent it before.
  • Waiting months after the dismissal. Timeliness is the first factor in Rule 49(7).
  • Missing the decision because it went to a former representative's portal. Make sure the RAD has your current representative and address.

Federal Court cases

Each case below was read in full on the Federal Court's site before being cited. The Court reviews these decisions for reasonableness and does not decide the refugee claim itself.

Case What the RPD or RAD did Result Why it matters
Huseen v Canada (MCI), 2015 FC 845 Refused to reopen; relied on "ignorance of the law is no defence" Sent back for a new decision Rule 62(7) factors are not limited to timeliness; the RPD must look at the person's circumstances, their intention to pursue the claim and the Board's own delay (paras 16, 22–28, 34–36).
Reyes Chacon v Canada (MCI), 2024 FC 140 Refused to reopen; notices went to an old address Sent back for a new decision The RPD failed "to engage with the totality of the record" on the address evidence, which tainted its natural justice finding (paras 22–24).
Avci v Canada (MCI), 2024 FC 354 Refused to reopen; said the notice went to the last known address Sent back for a new decision A presumption of receipt only arises once sending is shown by verifiable means, and the RPD must explain how it found that (paras 23–29).
Aguirre Meza v Canada (MCI), 2022 FC 1275 Refused to reopen after missed CBSA interview, no BOC, missed special hearing Refusal upheld Deliberate non-attendance made the claimant "the author of his own misfortune"; integrity of the system is a valid factor (paras 26–30, 42).
Washa v Canada (MCI), 2021 FC 1299 Refused to reopen; no proof the BOC was received on time Refusal upheld Evidence not put to the RPD can't be added in court (paras 18–22). File the proof with the reopening application.
Masoud v Canada (MCI), 2019 FC 103 RAD refused to reopen an appeal dismissed for lack of perfection Refusal upheld Counsel's illness did not explain the missed deadline; an argument about counsel's conduct must be raised at the RAD under Rule 49(4) (paras 9, 14–17).

FAQ

Can I make a new refugee claim after mine was declared abandoned? No. A claim is ineligible if an earlier claim was declared abandoned (IRPA s.101(1)(c)). Reopening the original claim is the route.

Can I appeal an abandonment decision to the RAD? No. The RAD hears appeals of decisions that allow or reject a claim. An abandonment decision goes back to the RPD (reopening) or to the Federal Court (judicial review).

Is there a deadline to apply to reopen? The rules set no fixed number of days, but the application must be made before the RAD or the Federal Court makes a final decision, and the RPD must consider whether it was timely and why any delay happened (Rule 62(1), (7)). The Federal Court deadline is 15 days.

Does applying to reopen stop my removal? No. A pending reopening application is not an automatic stay. If removal is scheduled, ask CBSA to defer it and, if refused, apply to the Federal Court for a stay.

I moved and never got the hearing notice. Is that enough? It can be, with proof. Show when and how you reported your new address, and to whom. The Federal Court has sent back decisions where the RPD did not deal with that evidence (Reyes Chacon, 2024 FC 140; Avci, 2024 FC 354).

My consultant or lawyer never filed my BOC form. Can I reopen? Possibly. Poor representation can amount to a breach of natural justice, but you must prove what happened and give the former representative a copy of the application first (Rule 62(4)).

I was sick on my hearing day. What do I need? An original medical certificate from a qualified practitioner that says how the condition stopped you and when you can go ahead, without naming the diagnosis (Rule 65(5)–(6)).

My RAD appeal was "dismissed for lack of perfection". Is it over? Not necessarily. The RAD can reopen an appeal under Rule 49 where natural justice was not observed, for example where counsel did not file the Appellant's Record. Judicial review within 15 days is the other route.

Can I do a PRRA instead? Generally not for 12 months after the abandonment, unless an exemption applies (IRPA s.112(2)(b.1)).

If your claim or appeal was declared abandoned, the first days decide which options are still open. Book a consultation with our immigration lawyers in Surrey, Abbotsford or Vancouver.

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